1. Introduction

Welcome to UKRA Mart. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase on our multi-vendor marketplace.

2. Information We Collect


  • Personal Information: When you register, buy a product, or open a vendor account, we collect your name, email address, phone number, shipping address, and billing information.

  • Transaction Information: Details of your orders and mobile banking transactions (like TrxID).

  • Automatically Collected Data: Your IP address, browser type, and device information to improve our website experience.

3. How We Use Your Information

We use your information to:


  • Fulfill and manage your orders.

  • Allow communication between you and our vendors (via UKRA Live Chat).

  • Process secure payments and prevent fraudulent transactions.

  • Provide customer support and respond to your inquiries.

4. Sharing Your Information

As a multi-vendor platform, we share your necessary order details (Name, Address, Phone Number) only with the specific Vendor you purchased from so they can deliver your product. We do not sell your personal data to third-party marketing companies.

5. Data Security

We implement high-level security measures (including SSL encryption) to protect your personal and financial data. However, please remember that no electronic transmission over the internet is 100% secure.

6. Your Rights

You have the right to access, update, or delete your account information at any time from your "My Account" dashboard. If you need help removing your data entirely, please contact us.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our support team